| > | | | | They’re funny, and, even though they only |
| | | | have a few of the desired characteristics, we |
| The people we hire for our business become our | | | | probably could be great friends. |
| goodwill ambassadors. We, as owners, are | | | | Let’s keep in mind this is a working |
| sometimes predisposed, and the people we | | | | relationship. Clearly defined, we are employers and |
| employee represent the image of our business, the | | | | therefore must keep personal feeling out, and criteria |
| brand we are developing, and the standards our | | | | in. This should not mean we do not care about and |
| business is based on. | | | | like the people who work for us. |
| As business people, we need to protect ourselves | | | | In a business forum their confidence will come from |
| and incorporate security measures regardless who | | | | us, a good, fair, and firm employer that they can |
| we hire. We will be able to track any theft in money | | | | trust to do what we promise. To accomplish this, it is |
| or merchandise. That’s just good business!! | | | | vital to pick our employees based on the |
| The snag might be that we can’t always | | | | characteristics we have put in place for exceptional |
| check all the time if our customers are being served | | | | people. |
| properly, or standards are being kept in place during | | | | We need to review their resume, look again how |
| our absence. Just think how nice it would be at times | | | | they answered the interview questions, and how |
| to have exceptional people watching the shop, | | | | they would fit in with our other employees. |
| making money for us, while we are having some | | | | Remember, everyone has a unique and different |
| enjoyable time away. This means we should not | | | | personality. By putting criteria in place, we can choose |
| ignore our business every day; by owning a business, | | | | our employees fairly and without prejudice. |
| at times we take advantage of that freedom. So, by | | | | It is important to remember that if someone should |
| hiring exceptional people with the right work ethic, | | | | not meet our criteria we must let them down gently |
| we might reduce some of what we might refer to | | | | and with respect. The same applies when firing. |
| as the slack factor. | | | | Besides, these people could even become loyal |
| How do we choose the right person? | | | | customers in the future. |
| Do we pick someone because we like him or her? | | | | Hire right, or manage hard!!! |